Payment Methods
At Roots Weed, we offer secure and reliable payment methods to ensure a simple and hassle-free shopping experience. Below, we detail the payment options available according to the destination country.
1. Available Payment Methods
Spain and Portugal
- Bank transfer
- Cash on delivery (Cash payment upon receipt of the order)
Rest of Europe
- Bank transfer only
It is important to note that for orders outside Spain and Portugal, cash on delivery payments are not accepted.
2. Bank Details for Transfers
To make a payment by bank transfer, use the following details:
- IBAN: ES09 0081 0398 8900 0251 9057 (SABADELL BANK SPAIN)
- BIC: BSABESBB
- Beneficiary: Roots Weed SL
Remember to include the order number in the transfer concept to speed up processing.
3. How to confirm my payment?
If you have made a payment by bank transfer, send us the receipt to:
- Email: [TuEmail@rootsweed.com]
- WhatsApp: +34 692 255 609
Once we receive the payment, we will process your order within one to two business days.
4. Payment Security
- We work with trusted banks and secure payment methods.
- We do not store bank data or share information with third parties.
- All transactions are reviewed to ensure the security of our customers.
5. Frequently Asked Questions about Payments
Can I pay with a credit card or PayPal?
Currently, we only accept payments by bank transfer and cash on delivery in the indicated countries.
How long does it take for my payment to be confirmed?
Bank transfers usually take between 24 and 48 hours to process. Once confirmed, you will receive an email with your order update.
What happens if I do not include the order number in the transfer?
If you do not include the order number in the concept, the process may take longer. In this case, send us the receipt as soon as possible to avoid delays.
Can I pay cash on delivery in any country?
No. Cash on delivery payment is only available in Spain and Portugal.
If you have any other questions about payment methods, contact us:
- Email: contacto@rootsweed.com
- WhatsApp: +34 692 255 609
We guarantee a secure and reliable payment process for all your purchases.