Payment Methods
At Roots Weed , we offer secure and reliable payment methods to ensure a simple and hassle-free shopping experience. Below we detail the payment options available depending on the destination country.
1. Available Payment Methods
Spain and Portugal
- Bank transfer
- Cash on delivery (Cash payment upon receipt of the order)
Rest of Europe
- Bank transfer only
It's important to note that cash-on-delivery payments are not accepted for orders outside of Spain and Portugal.
2. Bank details for transfers
To make a payment by bank transfer , use the following information:
- IBAN: ES09 0081 0398 8900 0251 9057
- BIC: BSABESBB
- Beneficiary: Roots Weed
Remember to include the order number in the transfer description to expedite processing.
3. How do I confirm my payment?
If you made a payment by bank transfer , please send us the receipt to:
- Email: [ [email protected] ]
- WhatsApp: +34 692 255 609
Once we receive payment, we will process your order within one to two business days.
4. Payment Security
- We work with trusted banks and secure payment methods.
- We do not store banking details or share information with third parties.
- All transactions are reviewed to ensure the security of our customers.
5. Payment FAQs
Can I pay with credit card or PayPal?
Currently, we only accept bank transfer and cash on delivery payments in the countries listed.
How long does it take for my payment to be confirmed?
Bank transfers typically take 24 to 48 hours to process. Once confirmed, you'll receive an email with your order update.
What happens if I don't include the order number in the transfer?
If you don't include the order number in the invoice, the process may take longer. In this case, please send us the receipt as soon as possible to avoid delays.
Can I pay cash on delivery in any country?
No. Cash on delivery is only available in Spain and Portugal.
If you have any other questions about payment methods, please contact us:
- Email: [email protected]
- WhatsApp: +34 692 255 609
We guarantee a secure and reliable payment process for all your purchases.